Retail Point of Sale Installation - RDS  
RDS Navigation

POS Hardware

What installation services does Retail Deployment Solutions offer?

What are the costs associated with Retail Deployment Solutions?

Does Retail Deployment Solutions have a minimum charge for onsite services?

Does Retail Deployment Solutions charge port to port or other travel charges?

What are the typical terms extended by Retail Deployment Solutions?

What are the advantages to using Retail Deployment Solutions?

What quality control measures are in place at Retail Deployment Solutions?

We are a self maintainer and only need field service occasionally how can Retail Deployment Solutions benefit us?

What references can Retail Deployment Solutions furnish?


What installation services does Retail Deployment Solutions offer? Retail Deployment Solutions offers turnkey single source installation services that meet the need of each individual client. These services can range from voice/data/video cabling as well as all hardware to single device installation or software upgrades.


What are the costs associated with Retail Deployment Solutions? Every Service Request or Project RFP is reviewed by our Project Management Team and pricing is based on the specific Statement of Work. Projects and Service Requests may be priced on a per hour, per day, or per event level, based on the customer’s specific requirements. Typically, our field service and project management costs average 20% less than the “one size fits all” pricing of our competitors.  We believe that a customer should not be charged for a skill set that is not required allowing Retail Deployment Solutions to be extremely competitive with our rates.


Does Retail Deployment Solutions have a minimum charge for onsite services? Retail Deployment Solutions does have a two hour onsite minimum for all service requests. All additional time beyond two hours is invoiced in quarter hour increments.


Does Retail Deployment Solutions charge port to port or other travel charges? Retail Deployment Solutions does not charge port to port charges or other travel charges. The exception to this would be if you as a customer request a specific technician visit sites nationally or in a region outside of their local market. In these cases all costs are proposed upfront Our model allows us to deliver qualified local resources to avoid travel charges. However, in certain situations based on scope of work’s challenges we have found competitive ways to deliver teams of technicians that work both regionally and nationally on a specific project.


What are the typical terms extended by Retail Deployment Solutions? Due to our competitive service rates Retail Deployment Solutions requires payment within Net 30 days of receipt of invoice in most scenarios. Other terms may be negotiated during the RFP response process.


What are the advantages to using Retail Deployment Solutions? The staff at Retail Deployment Solutions has extensive experience in the deployment and management of field service technicians into both live and new environments. This vast installation, management, and technical experience allow us to view a project from many different perspectives to ensure the service request is a success regardless of a party's vantage point.


What quality control measures are in place at Retail Deployment Solutions? Retail Deployment Solutions receives digital images of every installation to ensure the installation was not only successful but meets or exceeds the quality expectations that have been set.


We are a self maintainer and only need field service occasionally how can Retail Deployment Solutions benefit us? Many companies are self maintainers but find themselves in need of additional field resources when rollouts are required. Retail Deployment Solutions can provide a short term solution with short term and competitive costs.


What references can Retail Deployment Solutions furnish? Due to industry standard non disclosure agreements in place with our customers we are not permitted to post previous customers trade names on our web site. Our staff has managed the deployment of field services for some of the largest retailers in the United States. Retail Deployment Solutions will be more than happy to furnish retail or hospitality references upon request.


FAQ | ABOUT US | HARDWARE | SERVICE OFFERING | REQUEST INFORMATION | CONTACT | RDS HOME


Copyright 2008 Venture Capital LLC DBA Retail Deployment Solutions & 3W Design Group, Inc.
Last updated: Tuesday, July 1, 2008